24 hour crisis line: 316-267-SAFE

What We Do

Women's Crisis Center Logo

The YWCA Wichita Ė Womenís Crisis Center provides comprehensive services for victims of sexual and domestic violence and sexual exploitation with the intent of increasing safety for victims, increasing accountability for perpetrators, and creating a community environment that recognizes these issues and works to prevent future occurrences, while supporting current victims.

Our services to victims are designed to increase their safety and promote healing. We believe this is best accomplished by providing services that are: ∑ Survivor driven ∑ Trauma informed and ∑ Empowerment focused

In addition to these four fundamental concepts, we adhere to the following guiding principles:

  • Victims have a right to services that are safe and confidential
  • Victims have a right to be treated at all times with respect, dignity and compassion
  • Victims have a right to services that are culturally relevant
  • Victims have a right to services that are free and voluntary
  • Victims have a right to services that are universally accessible
  • Victims have a right to be served by competent staff and volunteers
  • All victims have a right to access our services

The Womenís Crisis Center seeks to provide a wide range of services intended to assist victims in finding increased safety and to heal from the trauma they may have experienced. Services offered by the agency include:

  • 24-Hour Helpline: The YWCA Womenís Crisis Center operates a 24-hour, seven days-a-week live-answer crisis line (1-316-267-SAFE) which provides immediate crisis intervention, safety planning, information, validation, and referral services for victims of sexual and domestic violence and sexual exploitation. Provision of ongoing services may include arrangements for survivors to access shelter, scheduling an appointment with outreach advocates or accessing referrals to other relevant agencies.
  • Personal Advocacy Services: Personal advocacy services include supporting the victim or acting on behalf of the victim (with the victimís consent) in receiving victim-selected services and adequate support, regaining personal power and control, and navigating various systems. Advocates work with victims to identify what needs they may have, how best to get those needs met, and to develop a plan to try to get the needs met. Advocates can help with a wide range of issues, such as assisting victims with identifying housing possibilities and completing necessary paperwork, assisting victims with filing for financial assistance or victimís compensation, or helping the victim replace identification, such as a driverís license or birth certificates.
  • Medical Advocacy Services: Victims often have health and wellness needs related to experiencing abuse or as separate concerns. Advocates can provide support and assistance to victims in accessing services related to physical health, mental health, dental health, addictions and others. Advocates may also help with things such as identifying insurance or financial supports (Medicaid, Medicare, etc.) and completing necessary paperwork, accessing low-cost or no-cost services such as clinics, assisting victims with getting prescriptions filled, or providing referrals to appropriate providers.
  • Court Advocacy Services: Many victims accessing services at the Womenís Crisis Center have already had contact with the courts when they seek services. Their needs vary widely. Some women have had contact because law enforcement responded to an incident. In other cases, the woman may have criminal issues. Court advocacy services cover both civil and criminal matters and are provided for involvement with both the municipal and district courts. Court advocacy services are always survivor-driven, meaning that survivors are given information to make an informed decision about involvement with the courts. The survivorís decisions are honored and advocated. Advocates are tasked with working to support the victim through the process and helping to ensure the victimís rights are upheld. Examples of court advocacy may include: discussing the pros and cons of seeking a protection order, assisting a victim with attaining a protection order if she so chooses, accompanying a victim to meetings with prosecutors and to court, helping victims access legal representation, assisting victims with immigration-related concerns, and supporting victims through the child custody process.
  • Law Enforcement Advocacy: Some victims, either by choice or by circumstances beyond their control, may have contact with law enforcement agencies as a result of sexual and domestic violence and sexual exploitation. The Womenís Crisis Center serves all victims, regardless of criminal status and a victimís criminal record is relevant only as it pertains to supporting her through the recovery process and seeking safety. Advocates can help with issues such as assisting a victim with having a protection order enforced, supporting a victim during encounters with law enforcement, or safety planning with a survivor when the abuser is a member of law enforcement.
  • Shelter Services: The Womenís Crisis Center operates a shelter where survivors and children can find temporary housing while accessing a full range of domestic violence services. The program is designed to last for approximately six weeks, but this timeline is flexible and dependent on the needs of the survivor. A full range of services is available to survivors using shelter services, including addressing basic needs such as food, shelter, clothing, toiletries and others. Assistance with additional needs may also be available, such as bus passes, clothing for work, and transportation. When a survivor is ready to transition out of shelter, the agency is sometimes able to assist with addressing material needs, such as housekeeping items and furniture.
  • Supportive Counseling Services: Supportive counseling services are intended to support survivors in the healing process by decreasing isolation and a sense of shame, developing tools to increase safety while reducing the impact of sexual and domestic violence and sexual exploitation, and addressing the needs identified by the survivor. Advocates may work with the victims to provide additional information about the dynamics and impacts of sexual and domestic violence and sexual exploitation, provide information about trauma and trauma recovery, and assist the victim in building coping skills and support systems.
  • Support Group Services: The Womenís Crisis Center offers a variety of support groups. The specifics of these groups may vary as services are shifted to meet the needs of survivors, but generally include jail-based and community-based groups for women who have been sexually exploited, women who have experienced domestic violence, and children and youth who have been exposed to domestic violence. The agency also offers classes on domestic violence and parenting in the context of domestic violence to meet court-ordered requirements.
  • Parent and Child Advocacy: Sexual and domestic violence and sexual exploitation affect the relationship between the protective parent and children, though the specific impacts will vary widely. Parent and child advocacy is intended to support the relationship between the protective parent and the children, while strengthening resiliency and protective factors for the children.
  • Child/Youth Advocacy: Children who have been exposed to sexual and domestic violence may react in vastly different ways, including identifying with the abuser and replicating those behaviors and attitudes with the victim, identifying with the victim and becoming highly protective of the victim, and expressing their own trauma in a variety of behaviors. Each child reacts differently and the needs of each child must be addressed individually. The Womenís Crisis Center provides age-appropriate individual and group activities designed to support children and youth with healing and recovery.
  • Community Awareness and Education: Sexual and domestic violence and sexual exploitation do not occur in a vacuum. They are supported and perpetuated by misinformation, beliefs, behaviors and systems of oppression within the larger community and society. Community awareness and education activities may include: offering an educational display at a health fair or community event, providing presentations to community groups, conducting public displays or events to raise awareness of the issues, or providing training to systems and agencies that survivors may interact with.

All of our services are available to victims through shelter or outreach, for victims who may not need shelter or who are transitioning out of shelter.

For more information or to access our services, call our 24-hour, seven days-a-week helpline at 316-267-SAFE.